Dive into the world of MS Dynamics CRM with our comprehensive placement program designed to equip you with the essential skills and knowledge required for success in the CRM field. Our program offers a deep exploration of Microsoft’s leading CRM platform, combining expert-led instruction with hands-on experience to ensure you gain practical, real-world insights.
Throughout the program, you’ll engage in interactive sessions and real-life projects that mirror industry challenges, preparing you to tackle them confidently. Whether you choose to participate online or offline, you’ll receive personalized support and guidance tailored to your career goals, setting you up for a successful career in CRM management.
Practical experience with real-world scenarios.
Learn from seasoned professionals in CRM.
Build valuable connections with professionals and peers.
Acquire skills that are in high demand.
Support to help you land your ideal job.
Earn a certificate recognized by industry leaders
Microsoft Dynamics 365 is a next-generation ERP solution that integrates CRM and ERP functionalities into a unified platform. It offers a modular approach, allowing organizations to begin with essential features and gradually expand to more advanced capabilities as their needs grow. This flexibility helps businesses streamline operations, improve customer engagement, and make data-driven decisions. Dynamics 365’s comprehensive suite includes applications for sales, customer service, marketing, finance, and operations, making it a versatile tool for optimizing business processes and achieving growth.
Dynamics 365 Sales empowers salespeople to build strong customer relationships, leverage insights, and accelerate deal closures. The platform enables you to track accounts and contacts, manage the entire sales process from lead to order, and create effective sales collateral. With features like AI-driven insights and personalized engagement, Dynamics 365 Sales helps you understand customer needs, prioritize leads, and optimize your sales strategies. It offers a comprehensive toolkit to enhance sales performance and drive business growth.
Microsoft Dynamics 365 for Finance and Operations empowers organizations to optimize the efficiency and effectiveness of their financial processes. This modern business solution offers comprehensive access to financial data, enabling better decision-making and strategic planning. It provides tools for financial management, budgeting, and reporting, helping organizations streamline operations and maintain compliance. By integrating finance and operations, the platform enhances visibility and control, allowing businesses to respond quickly to changing market conditions and drive growth.
Microsoft Dynamics 365 Field Service is a comprehensive solution for managing all aspects of field service operations. It handles customer assets, service locations, preventative maintenance, work orders, resource management, and scheduling. The platform offers mobility and collaboration tools, enabling field technicians to access real-time information and update job statuses on the go. With analytics capabilities, it provides valuable insights into service performance. Additionally, it supports customer billing and efficient work order management, ensuring smooth and effective service delivery.
Microsoft Dynamics 365 for Customer Engagement, formerly known as Dynamics CRM, offers a unified approach to managing customer interactions across Marketing, Sales, and Customer Service. This platform provides a competitive edge by ensuring consistent data and streamlined processes. The Customer Engagement Plan grants access to Sales, Marketing, and Customer Service modules, including social media tracking and advanced pipeline management functions. Integration with the Power Platform (PowerApps and Flow) enhances CRM capabilities, leading to improved efficiency, better customer acquisition, and increased long-term loyalty.
Dynamics NAV is an ERP software tailored for small and medium-sized businesses and local subsidiaries of large international companies. It offers a comprehensive suite of features to manage finance, manufacturing, CRM, supply chains, analytics, and e-commerce. By integrating these critical business functions into a single platform, Dynamics NAV streamlines operations, enhances decision-making, and supports growth. Its flexibility and scalability make it an ideal solution for organizations looking to optimize their processes and achieve operational efficiency.
Microsoft Dynamics AX is a robust business solution tailored for medium-sized and international companies. It offers a comprehensive suite of applications, including financial management, warehouse and inventory management, service management, human resources, manufacturing, retail and eCommerce, and sales. Dynamics AX integrates these functions into a unified ERP system, providing a powerful tool for managing and optimizing business operations. Its extensive capabilities support efficient management, streamlined processes, and enhanced decision-making across various business functions.
Microsoft Power BI is a cloud-based suite of business intelligence tools that allows users to analyze and visualize data through interactive reports and compelling visualizations. It integrates with critical applications and databases, providing a unified dashboard for easy report creation, updates, and sharing across any device. Power BI delivers real-time insights, enabling organizations to make data-driven decisions and gain a competitive edge. Its comprehensive features facilitate effective data management and enhance strategic planning.
Microsoft Power Apps enables rapid and straightforward app creation using intuitive development interfaces and pre-built templates, eliminating the need for complex coding. It integrates seamlessly with various systems, allowing for the automation of manual processes, reducing data management efforts, and minimizing errors. With its high flexibility and extensive integration capabilities, Power Apps empowers users to build custom applications that meet specific business needs, enhancing efficiency and streamlining operations.
Microsoft Power Automate, formerly Microsoft Flow, is a cloud-based tool designed to create automated workflows between your preferred services and applications. It simplifies the automation of repetitive tasks without requiring programming or development skills. Power Automate integrates with PowerApps, Dynamics 365, Office 365, and other services, forming a highly customizable platform for enhancing business processes. Its user-friendly interface and robust integration capabilities streamline operations, increase efficiency, and reduce manual effort across various applications.
Learn at your own pace with our extensive library of recorded classes, giving you the flexibility to study anytime, anywhere along with hands-on projects.
Experience live classes, expert mentor guidance, and enhanced placement opportunities with our mentor-led program, ensuring personalized and interactive learning
Embark on a transformative journey with us and unlock your potential in MS Dynamics CRM.
